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Safe mode will display in the bottom left corner of the screen.Continue to hold the Volume down key until the device finishes restarting.Immediately after releasing the Power key, press and hold the Volume down key.When ‘SAMSUNG’ appears on the screen, release the Power key.Press and hold the Power key past the screen with the device name.Press and hold the Power key, tap Power off and then touch POWER OFF to confirm. If caused by a third-party, then the problem may not occur when the phone is in its diagnostic state so it’s imperative that you begin your troubleshooting with this: All third-party apps are temporarily disabled when in safe mode so you can immediately isolate if the problem is caused by a third party or pre-installed app. This doesn’t fix the problem but gives you an insight as to what causes it. Step 1: Boot up your phone immediately in safe mode With that being said, here’s what I suggest you do when this happens: Nevertheless, an app problem is an app problem so we need not look farther where to begin. However, if the problem is characterized by an error, it’s easier to determine the app that has a problem as it’s mentioned in the error message explicitly. Troubleshooting your Galaxy J3 with app-related problemsĪpps may cause other apps to crash or close but the most challenging part here is knowing which app is causing the problem especially if it just closes without warning. Just give us the information we need and we’ll do the reset. Samsung quit all apps android#If they don’t work for you or if you need further assistance, then fill up our Android issues questionnaire and hit submit. Try to find issues that are similar with yours and use the solutions and/or troubleshooting guides we suggested. But please note that we really can’t guarantee the problem will be fixed because some issues may need intervention from a technician.īut before anything else, if you have other issues with your J3, drop by our troubleshooting page for we have already addressed a lot of problems with this phone especially the most common ones. ![]() If you own this phone and are currently bugged by a related issue, continue reading this post as it might help you. In this post, I will walk you through in troubleshooting app crashes with the Galaxy J3. Troubleshooting app-related problems is easier than fixing firmware issues however, it is still imperative that you do through checks to have a greater chance in fixing them. However, there are also instances wherein the app just closes without leaving notifications or warning messages. The most common form of app crashing issues is characterized by an error message that specifically mentions the name of the app that crashed. Select Open to continue.It seems that we’re receiving a lot of app-related issues from our readers who own the #Samsung Galaxy J3 (#GalaxyJ3) and many of those problems are in connection with crashes or force closes. Samsung quit all apps mac#
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